Skånetrafiken – Your Dependable Travel Companion
Choosing public transit means caring for the environment and supporting a sustainable community. Every day, hundreds of thousands make that choice with Skånetrafiken. At Tactel, we're proud to be part of this journey by creating easy-to-use apps for everyone on the move.
Travelling with Skånetrafiken should be a breeze and in most cases, your journey starts long before stepping onto a train or bus. You plan your route, buy tickets, and check live updates. You want to stay informed and reassured with real-time schedules, track information, connections, and—of course—know that your ticket is ready to go. This, and much more is possible, thanks to Skånetrafiken’s dedication to create and design user-friendly apps. Making sure that you can simply sit back and enjoy the ride.
Thoughtful Apps and Features, tailored just for you
Skånetrafiken’s app development is all about making your travel experience smooth, dependable, and stress-free. Each app is designed to meet the unique needs of different users and travel situations.
Most travellers use Skånetrafiken’s mobile app, available on both Android and iOS in Swedish and English. It’s where most Skånetrafiken tickets are sold, and the popular “Where would you like to travel?” feature reaches over a million searches daily.
For those without the mobile app, ticket machines at train stations offer another easy option. They’re a favourite with tourists and occasional travellers.
And for those who prefer a personal touch, Skånetrafiken’s customer service and retail partners across Skåne use dedicated apps to provide tailored, in-person assistance.
Tactel's Journey with Skånetrafiken
Since late 2020, Tactel has had the pleasure of maintaining and enhancing Skånetrafiken’s apps. Together with our partners at Softhouse and Extrapreneur, Tactel brings expertise in iOS and Android development as well as agile team coaching.
Many of the updates we’ve helped develop are visible to travellers as new or improved features. And behind the scenes, we’re making the apps and underlying systems smoother, safer, and faster. By working closely with end-users, we aim to meet both today’s demands and tomorrow’s needs.
Here are some of the features and updates we’re excited to have helped create:
Mobile App
- Complete redesign
- Accessibility adjustments, like colour choices, talk back/voice-over, dynamic fonts, landscape mode, and more
- Swish as a payment option
- Simplified purchase flow
- Option to activate tickets after purchase
- New ticket offers
- Option to request a receipt after purchase
- Dark mode
Ticket Machine
- Quick-select buttons for popular trips on the home screen
- Improved and redesigned purchase flow
- Detailed view for specific trip info like times, connections, delays
- Departure board with times and tracks for upcoming departures
- Print summary of travel card balances
With their top-notch expertise in agile coaching/leadership, as well as iOS and Android development, Tactel has helped us ensure that our apps continue to evolve with a focus on user-friendliness, stability, and security. Their involvement has been key in the development of Skånetrafiken’s ticketing apps.
Jens Månsson, Produktägare på Skånetrafiken
Tactel played an essential role in winning trust and securing Skånetrafiken’s 2020 contract. Their expertise has truly contributed to well-functioning teams where everyone thrives and grows.
Ola Persson, VD Softhouse Sydväst AB
